Terms and Conditions kiss198 —
Platform Usage Guide

Kiss198 is an online gaming platform serving Malaysian players across a wide range of game categories including video slots, Live Casino, table games, fish shooting, and sports betting. The platform is operated by a team with extensive experience in the online gaming industry, with a full commitment to fairness, security, and the best possible user experience.

These Terms and Conditions take effect as soon as you complete the account registration process on kiss198. If you do not agree with any part of these terms, you are required to stop using the platform immediately and contact our support team to close your account.

Kiss198 reserves the right to update or amend these terms at any time. Significant amendments will be communicated to members via their registered email or in-account notification. Continued use of the platform after such notice constitutes acceptance of the amended terms.

To register and use kiss198 services, you must meet all of the following eligibility requirements without exception:

• Aged 21 years and above on the account registration date.
• Being an individual with full legal capacity to enter into a binding agreement.
• Not residing in any country or region where participation in online gaming is prohibited by law.
• Never previously banned or suspended by kiss198.
• Registering under your own name and not on behalf of another person.

One Account Restriction

Each individual is only allowed to own one (1) active account only at kiss198. Owning multiple accounts — whether using the same name, different phone numbers, different IP addresses, or any other method — is strictly prohibited. If more than one account is detected for a single individual, kiss198 reserves the right to close all associated accounts and forfeit any remaining balances or wins.

If you have accidentally created more than one account, please contact our customer support immediately to resolve the matter before any action is taken.

During registration, you are required to provide accurate, complete, and up-to-date information including your full name, phone number, date of birth, and bank account details. Inaccurate or false information will result in your account being suspended until verification is completed or permanently terminated.

Identity Verification Process (KYC)

To process your first withdrawal, or when required by our security team, you will need to complete the KYC process by submitting the following documents:

• A copy of your Malaysian identity card (MyKad) — front and back.
• A recent bank statement or screenshot of your bank account to verify ownership.
• A selfie holding your MyKad if requested by our compliance team.

All KYC documents will be processed within 1 to 3 business days. This information is stored with full encryption and will not be shared with any third party unless required by law.

Deposit Terms

The minimum deposit to a kiss198 account is RM10.00. No maximum daily deposit limit applies to accounts that have completed KYC. All deposits must be made using a payment method registered in your own name — deposits from third-party accounts are not accepted.

Supported deposit methods include FPX, DuitNow, interbank transfers from local banks, and selected digital wallets. Deposits are typically credited to your account within 1 to 5 minutes after successful payment confirmation.

Withdrawal Terms

The minimum withdrawal amount is RM30.00 per transaction. Withdrawal requests that have completed KYC verification will be processed within 15 to 30 minutes. Withdrawal requests submitted while KYC verification is still pending will be held until full verification is received.

• Withdrawals must be made to a bank account registered in your own name.
• Each account is permitted up to three (3) withdrawal requests per day.
• Daily withdrawal limits may vary depending on your membership tier.
• Kiss198 reserves the right to request additional verification for withdrawals exceeding a certain amount.

Kiss198 offers a variety of bonuses and promotions from time to time, including welcome bonuses, deposit bonuses, cashback, weekly bonuses, and seasonal promotions. Each bonus is subject to specific terms stated on its respective promotions page.

Wagering Requirements (Rollover)

Bonuses received cannot be withdrawn directly. You must meet the specified wagering (rollover) requirements before any winnings derived from the bonus are eligible for withdrawal. Rollover requirements vary by bonus type and will be clearly stated at the time the bonus offer is made.

• Wagers placed using real money balance will be deducted first before the bonus balance.
• Certain games may contribute at different rates toward the rollover requirement.
• Expired bonuses cannot be reactivated.
• Each promotion may only be claimed once per member, phone number, IP address, and device.

Bonus Abuse

Any attempt to abuse the bonus system — including opening multiple accounts, colluding with other members for unfair advantage, or using automated software — is considered a serious violation. kiss198 reserves the right to cancel all bonuses, forfeit related wins, and terminate the account without any compensation.

All games available on the kiss198 platform use a Random Number Generator (RNG) that has been independently audited by an accredited third-party verification body. This ensures that the outcome of every game round is truly random and cannot be manipulated by any party, including kiss198 itself.

Technical Disruption

In the event of a technical disruption, internet disconnection, or system failure during an active gaming session, kiss198 will resolve the issue based on securely stored server records. Decisions made based on server records are final and binding.

Sports Betting

For Sports Betting, all confirmed bets cannot be cancelled unless a match is officially cancelled or postponed. Bet outcomes will be assessed based on official results from the relevant sports governing body.

Any bets identified as attempts to manipulate outcomes or based on unauthorized insider information will be voided without notice, and the associated account may be suspended for further investigation.

You are solely responsible for maintaining the confidentiality of your account login credentials, including your username and password. kiss198 will not be liable for any loss or damage arising from your failure to keep your login information secure.

• Do not share your password with anyone, including family members.
• Use a strong password — a combination of uppercase letters, lowercase letters, numbers, and symbols.
• Enable two-factor authentication (2FA) for an additional layer of protection.
• Log out of your account after each session, especially on public devices.
• Report immediately if you suspect your account has been accessed without authorisation.

Kiss198 will never ask for your password via email, SMS, live chat, or any other channel. If you receive such a request, it is a fraudulent attempt and you should report it to our security team immediately.

The following activities are strictly prohibited on the kiss198 platform:

• Using automated software, bots, scripts, or any technology designed to gain an unfair advantage.
• Colluding with other players to manipulate game outcomes or employing collusion strategies.
• Opening or using an account on behalf of another person.
• Using a kiss198 account for money laundering or any other illegal activity.
• Disrupting, hacking, or attempting to breach the platform's infrastructure or security systems.
• Using a VPN, proxy, or any other method to conceal your actual location in order to bypass geographical restrictions.
• Sharing your account with another individual or allowing others to play using your account.
• Spreading false information or damaging the reputation of kiss198 through any public platform.

Suspension by kiss198

Kiss198 reserves the right to suspend or terminate any member's account without prior notice if there is reasonable cause to believe that a breach of these terms has occurred. This includes but is not limited to fraudulent activity, bonus abuse, multiple account usage, or illegal conduct.

Voluntary Account Closure by Member

Members may request voluntary account closure by contacting kiss198 customer support via live chat. Prior to closure, any available real-money balance (after deducting unfulfilled bonus requirements) will be returned to your registered bank account within 3 to 5 business days.

Members who have closed their account and wish to re-register must complete the full registration and KYC verification process from the beginning. Previous bonus history will not be carried over to the new account.

The kiss198 platform is provided on an "as is" and "as available" basis. While we strive to ensure the platform operates smoothly at all times, we make no absolute guarantee that the service will be free from interruptions, errors, or delays at all times.

Kiss198 shall not be liable for any indirect, consequential, or punitive losses arising from the use of or inability to use this platform, including loss of profits, data, or business opportunities.

The maximum liability of kiss198 against any member claim shall not exceed the total amount deposited by that member in the 30 days prior to the claim being submitted.

Kiss198 reserves the right to update, amend, or replace any part of these Terms and Conditions at any time without prior consent from members. However, we are committed to communicating significant changes through appropriate channels.

Amendments to these terms take effect immediately upon publication on this page unless otherwise stated. The "Last Updated" date shown at the top of this page will be revised with each amendment to help members track the latest changes.

It is the member's responsibility to review these terms from time to time. Continued use of the kiss198 platform after any amendment is published constitutes full acceptance of the revised terms.

If you have any questions, concerns, or complaints regarding these Terms and Conditions or your use of the kiss198 platform, please contact our team through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week via the chat icon at the bottom corner of the platform.
• Email: [email protected] (response within 24 business hours).
• FAQ: Visit FAQ page for immediate answers to frequently asked questions.

Our Malaysian-speaking support team is ready to assist you with any enquiries. We prioritise every complaint and strive to resolve each case as quickly as possible.